Countries we deliver to
We deliver to England, Scotland, Wales, Northern Ireland and the Isle of Man. We regret any orders received from other countries will be cancelled and, if applicable, refunded.
Delivery costs: from £1.99
Delivery costs are usually a standard of £1.99 or £5.50 depending on the weight of the item. The delivery cost for each item is always clearly displayed up front, alongside the price of the item.
Total delivery cost is shown in the basket and when you check out.
Items normally delivered in 3-5 days
We aim to deliver all orders within 3-5 working days (subject to stock availability). Orders are shipped direct to you from a range of suppliers (read more about our partners).
Please note if your order includes more than one item, it may be split into multiple deliveries from different suppliers.
Due to normal variations in service the delivery services we use may occasionally take slightly longer than 3-5 working days, so please don't contact us about an item failing to turn up until at least 7 working days after we've let you know by email that it has been dispatched.
How to track delivery
We will email you when each item in your order has been dispatched.
Registered users can also track the progress of their orders at any time by logging in to My Account
Items damaged in transit
If your item arrives in an unsatisfactory condition, you can return the item for a full refund or replacement.
For full details, see our Returns & exchanges page.
Returns, refunds & exchanges
We allow most items to be returned for refund, replacement or exchange within 30 days of delivery.
For full details, see our Returns & exchanges page.
